ThoughDidiimmediatelyinstalledaseriesofmeasures,suchascompulsoryfacialrecognitionfordriversforeachpickupandsuspendingridesbetween22:00and6:00,itstillhaschallengesinmanagingtheplatform.Facingcomplaintsfrombothpassengersanddrivers,Didihasstruggledtodivideresponsibilitiesasneithersidecouldprovideconcreteevidencewhencomplaintsaremade.Asmostofthecomplaints,suchassexualharassmentandargumentsbetweenpassengersanddrivers,couldnotbemonitored,Didiisnowsolicitingadvicefromsocietyonwhetheritcanrecordaudioandvideoinformationinsidethecarsastheevidenceofpossibledisputes,withtheapprovalofpassengers.
Theaudiosandvideoswillbedirectlyuploadedtotheplatform鈥檚serversafterbeingencrypted,anddeletedautomaticallyafter72hours.
Supportersbelievethatalthoughcollectingvideosandaudiosinsidethecarsmayinfringeonpassengers鈥檖rivacy,itisstillnecessaryfortheirpersonalsafety.Inaddition,recordingscanactasadeterrenttocrime.
However,thoseopposingtheproposalsayrecordingswon鈥檛effectivelypreventcrimes,andthatthereispossibleriskinpersonalinformationbeingleaked.
PROS
HEYONGLegalDaily
Thisisdefinitelyapositiveapproachthatcanhelpensurepassengers鈥檖ersonalsafety.Thespaceinsidethecarsisactuallypublic,notprivate.Butmanypassengersanddriversassumethesecarsareprivatespacebecausetheyareprivatelyowned,unlikeregulartaxis.Thismisconceptionmaycompromisethedefactorelationsbetweendriversandpassengersastheserviceprovidersandserviceconsumers.Withtheideaof鈥減rivatespace鈥漣ntheirminds,passengersmaynotbealert,anddriversmayalsonotrestraintheirspeechandbehavior,leadingtodisputesorpossiblecriminaloffenses.
Infact,whenapassengerhiresaprivatecarthrougharide-hailingapp,thevehicleactuallyoperatesasataxi,orapublictransportationtool.Thus,itislegaltorecordandcollectaudioorvideofootageinapublicspace.
ZHUWEIAssociateProfessorwithChinaUniversityofPoliticalScienceandLaw
Recordingaudioandvideoinride-sharingcarscanbenefitallrelatedparties.Comparedwithprivacy,personalsafetyisdefinitelymoreimportant.Withoutpersonalsafety,thereisnoprivacy,especiallyinspecialcircumstancessuchasayoungwomanhiringacaratmidnight.Toensuresafety,everythingthathappensinthecarshouldberecorded.Ofcourse,thisshouldbeagreedbybothdriversandpassengers.Thiswillnotinfringeonapassengers鈥檖rivacy.Ifpassengerswanttomakeatelephonecallonaprivateissue,theycanaskthedrivertostoprecording.Inordertomaintainpersonalsafety,itisworthwhiletoconcedeprivacytosomeextent.Moreimportantly,recordingscanprotectthelegalrightsandinterestsofbothpassengersanddrivers.Withacameraabovetheirheads,bothofthemdonotdaretotakerashandunconsideredactions.Moreimportantly,theserecordingscanbeusedtosettledisputes.
ZHENGJIANTAOApublicrelationsofficerofDidi
Forme,recordingwhathappensinaride-sharingvehicleisveryimportant.Inmydailywork,Idealwithalotofcomplaints.Duringtheprocess,Ineedevidencetodomyjobfairly,asdriversandpassengersgivemedifferentreasonsinthecaseofacomplaint.Withoutconcreteevidence,complainantswillbeunsatisfiedwithanydecisionreachedifitgoesagainstthem.Thus,IneedtoknowwhatreallyhappenedinsidethecarbeforeIcanmakethecorrectdecisions.Incasessuchassexualharassmentorothercriminalcases,audiosandvideoscanhelpmeandthepolicemaketherightdecisions.
Recordingscanprotectthelegalrightsandinterestsofbothpassengersanddrivers.
CONS
HUANGXIAOLIANGProfessorwithBeijingNormalUniversity
Idonotthinkrecordingisagoodideaasitcanleadtoinformationbeingleaked,whichhasseriousconsequences.Forpassengers,whentheypaytohireacarandsitinthecar,thespacetheyareinisprivate,andIdon鈥檛thinktheywanttheirconversationstobeheardbyotherpeople.Actually,Didicancollectotherinformationsuchasthestartandendtimeofthetrip.Insomespecialcases,theinteractionbetweenpassengersanddriverscanberecorded,butnottheexchangesamongpassengers.
Didiindicatesthatitwillclearlyinformpassengersandobtaintheirapprovalbeforerecording.Butinreality,thedevicesusedforrecordingsaredrivers鈥檆ellphones,andthematerialswillbeuploadedtoDidi鈥檚server.
AccordingtoChina鈥檚CriminalLaw,whoeverunlawfullyusesanyspecialequipmentordevicesforeavesdroppingorsecretphotographywillbepunished.
DENGXUEPINGDeputyDirectorofShanghaiOfficeofCapital
EquityLegalGroupCollectingrecordingscanthreatenrelatedpartiesfromtakingextremeactions,butitwillalsobringnewproblems,suchashowtodealwiththesematerials,andhowDidicanpreventinformationfromleaking.WhenallthispersonalinformationisstoredinDidi鈥檚servers,whatwillhappeniftheseserversarehacked?Aslongaswecannotensurethe100-percentsafetyofpassengers鈥檖ersonalinformation,thenweshouldn鈥檛collectit.Ingeneral,wecannotjustsolveoneproblembycausinganotherproblem.Actually,therearemanymeasuresDidicantaketoensurepassengers鈥檖ersonalsafety,suchasstrengtheningmanagementoftheop-erationplatform,andstrictlycheckingthecaliberofdrivers,insteadofexpandingsurveillanceofpassengers.
SUNMINGAbankclerkinBeijing
Ithinkpersonalprivacyisveryimportant,andwecannotexposeeverythingtothepublicsimplybecausewehireacar.Toensurepassengers鈥檚afety,Didicandevelopacredibilityratingsystemforalldrivers.
Also,Ijustdoubtwhetherrecordingpassengers鈥檌nformationinsideacarcanensuretheirpersonalsafety.Ifadriverwantstocommitcrimes,hecaneasilyturnoffthecameraandcutthepowerbeforeacting,ordeletetherecordingsafterthat.Inthissense,thesedevicesareuseless.Recordingscanonlybeusedaspost-eventevidenceandcannotpreventdisputesorcrimesfromhappening.
Collectingrecordingscanbringnewproblems,suchashowtodealwiththesematerials,andhowDidicanpreventinformationfromleakingout.